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SOP for online sessions during COVID-19 lockdown published on 01-Jun-2020

SOP for online sessions during COVID-19 lockdown
 
The COVID-19 and lockdown associated with it has led to several changes in and around us which has called for adjustments and adaptation in every aspect of our lives 
At times, adjusting and handling situations is difficult and frustrating when we are battling several issues at the same time. One  needs to discuss and share problems in order to  resolve them. T
Our school is trying to reach out to parents so that if needed they may seek assistance from the school Counselors  with regard to their wards  mental health and other related issues 
Sometimes you may just need a friend to talk to ...
The process will be as follows :
➢ Tele sessions with the counselor can only be through prior appointment over mail 
➢ For junior school till class V it is Ms Snigdha Shaw at coun.mbwa.jrsec@gmail.com
➢ Those wanting appointment need to apply on this email ID; stating
▪ Name, class & section of the student
▪ Reason or problem
▪ Whatsapp phone number
➢ Vice Principal and Principal to be copied in the mail by parents.
➢ Counselor will respond to the mail via whatsapp and confirm the appointment
➢ Counselor will also have a whatsapp number exclusively for school online sessions that would remain active only during the said period (Monday, Wednesday and Friday from 5-7pm).
➢ No calls will be responded on that number without prior appointment.
➢ On the said days there would be maximum 30 minutes session per appointment, therefore, there would be a maximum of 4 sessions on any given day.
➢ In case of similar issues in the same class, as whatsapp permits maximum 8 participants on group chat, therefore, 7 appointments may be handled on group discussion, in order to have maximum coverage.
➢ For group sessions maximum 40 minutes may be allotted, and other appointments structured accordingly.
➢ All sessions to be video calls.
➢ No session will be entertained without prior appointment.
➢ Information on all appointments and sessions to be shared with the Principal/ Vice Principal 
➢ The current facility shall be available only till school starts functioning fully.  
➢ Rights to providing online counseling assistance would rest entirely with school, which may be subject to change.